Birmingham Botanical Gardens
nearmejobs.eu
Job Summary
Job Description
As the lead for ticketing systems (Spektrix) and a key contributor to marketing and visitor engagement, you will oversee a seamless and customer-friendly booking process for our daily admission tickets, ticketed events programme and memberships.
You will also support digital communications, including email marketing, social media and website management and digital listings. Your role will directly impact the success of events, improve customer journeys, and shape the Gardens’ presence across digital platforms
What We Offer:
A beautiful working environment in the heart of Birmingham.
Opportunity to contribute to the success of one of Birmingham’s iconic heritage and cultural attractions.
Support for professional development and training.
Gardens entry.
Pension contribution
Sick pay
If you are passionate about digital marketing, ticketing systems, and creating outstanding visitor experiences, we’d love to hear from you!
Job Requirements
Essential Skills and Experience:
Proven experience using Spektrix (or other similar box office and ticketing solutions) for ticketing, membership, or similar functions.
Proficiency in managing WordPress websites, including content updates and integrations.
Strong understanding of social media platforms, with experience creating and scheduling content for professional or organisational accounts.
Hands-on experience with email marketing tools such as Dotdigital (or similar platforms like Mailchimp).
Excellent written English and verbal communication skills with a strong eye for detail.
Strong organisational skills, with the ability to manage multiple tasks and deadlines effectively.
Customer-focused approach with excellent problem-solving skills.
Enjoy working as part of a small, motivated and busy team.
Desirable Skills and Experience:
Experience in analysing digital metrics and reporting on performance to inform strategy.
Familiarity with the cultural sector
Job Overview
- Job Title: Ticketing and Digital Marketing Officer
- Salary: £25k-£30k
- Hours:
Full time - Artform: Charity
- Role: Marketing & Digital
- Contract: Permanent
- Closing date: Sun, 19 Jan 2025
-
Location:
West Midlandsnearmejobs.eu view on Google Maps
Job: Ticketing and Digital Marketing Officer
Job: Ticketing and Digital Marketing Officer
Organisation: Birmingham Botanical Gardens
Postcode: B15 3TR
Apply now
To help us track our recruitment effort, please indicate in your cover/motivation letter where (nearmejobs.eu) you saw this job posting.