UCL Museums Visitor Services Volunteer

As a museums volunteer, you will assist our visitor services team in welcoming the public to our internationally renowned collections and encouraging visitors to explore the thousands of objects on display.

No specialist experience is necessary and full training will be provided, all we ask is a regular commitment and a willingness to get stuck in across one (or both) of our museums.

About us

Our front of house team is made up of Volunteers, Museum Visitor Services Assistants, and a Visitor Services Manager. We are responsible for running the museums when open to the public and facilitating out-of-hours events, private bookings, and school visits.

UCL Museums are dedicated to encouraging a supportive and inclusive culture across our team. We recognise that a diverse volunteer team brings a range of voices to our museums and helps us to remain relevant and accessible to all.

Locations

Volunteers are based in the Grant Museum of Zoology and Petrie Museum of Egyptian and Sudanese Archaeology. You can volunteer at both sites or just one if preferred. UCL has two other important collections of Pathology and Art, however we do not currently offer volunteering opportunities in these spaces.

What can we offer you?

We are committed to investing in our volunteers, providing encouragement, support and training to help you achieve your goals. As a volunteer with UCL Museums you can expect the following:

• Full role training, as well as refresher sessions when needed.

• The chance to get involved with visitor experience projects such as our family learning programme, short talks, and content creation.

• Career development advice including signposting opportunities and industry experience.

• A reference when applying for other jobs or positions.

• Regular news and updates from the museum team, as well as optional social activities and knowledge-sharing opportunities.

• Reimbursement of travel expenses up to the value of a London Zones 1-6 travelcard.