View Vacancy – Accommodations Manager

Other British Government Departments (Partners across Government, including UK Visas)

MOD (Ministry of Defence)

Main purpose of job:

The British Defence Staff in the United States (BDSUS) has an exciting opportunity for a dynamic person to join the United States Support group (USSG) as the Accommodation Support Manager in the Accommodation Support team in Washington DC.

The USSG delivers support to over 900 British Defence personnel – civilian and military – and their family members across the US. 

This rewarding role acts as an enabler in supporting the special relationship between the UK and the US, and we are looking for a highly motivated individual who is committed to delivering an excellent service to the BDSUS footprint and their families.

While experience with corporate or residential housing management is beneficial, this role will suit someone with excellent client relationship skills and experience managing a team. 

The candidate’s key responsibilities include the delivery of housing requirements in line with UK Ministry of Defence (MOD) and BDSUS policy across key locations across the US; leading, developing and managing DC-based Accommodation Support staff; deputising for the Accommodation Support team manager; driving value for money through collaboration with Embassy finance and commercial teams; and support to the wider Accommodation team or cross-BDSUS outputs, as required.

The ideal candidate will have strong interpersonal skills, including the ability to be professional, confident, and courteous, and deal with interlocutors at a senior level. The candidate should also have sound financial competency and the ability to make value-based business decisions. Intermediate to advanced Microsoft Office skills and the ability to multitask are also required. A background/experience in leadership or management, and finance is essential.

The US Network offers a unique career enhancing opportunity and is committed to supporting its staff through a variety of benefits including generous leave, insurance packages and a highly competitive 401k programme. It also promotes a culture of flexibility which enables people to better maintain wellness through a work/life balance approach where possible, in agreement with line management, and in consideration of work responsibilities. In-person attendance for various client and staff meetings will be required.

Roles and responsibilities:

  • Responsible for the delivery of Embassy and MOD housing requirements across key locations in the US.
  • Contribute to the management and development of the Accommodation Team with a result focused, strong customer service ethos, with a commitment to delivering to the UK public purse.
  • Lead the development and delivery of on-the-job training of Accommodation Support team members in location.
  • Ensure accommodation services are delivered in line with MOD and BDSUS Accommodation Policy.
  • Lead residential lease negotiation and assurance for BDSUS aiming to drive enhanced value for money.
  • Lead support to personnel with policy, leasing, and market advice for self-sourced accommodation. Oversight of rental budgets, temporary accommodation, and maintenance.
  • Work in conjunction with the Embassy finance and commercial teams to maximise value for money as well as keep accurate financial/contractual records.
  • Work with vendors to ensure all products and services are in line with accommodation standards across the country.
  • Deputise for the Head of Accommodation Support Team and support the wider Accommodation Team or cross-Embassy outputs as required.

Resources managed (staff and expenditure):

  • Administration Officer (AO) level associates in an Accommodation Support Officer function, plus other temporary staff that may occasionally be recruited to support peak activity.
  • Relationships with third party vendors (furniture/housing/temporary accommodation)
  • Oversight of $20M pan-US rents expenditure and approximately $5M temp accommodation.
  • Direct management of approximately $3M directed sourced leases and maintenance budget.

  • Experience of managing a team, with proven experience of nurturing a strong team culture.
  • Excellent interpersonal skills, including the ability to be professional and courteous, whether with customers, colleagues, or interlocutors at a senior level.
  • Strong communication/negotiating skills with sound financial competency/ability to make value-based business decisions.
  • Excellent organisational skills with the ability to multi-task and problem-solve.
  • Excellent customer service skills, with an intrinsic desire to assist customers to a high standard.
  • Intermediate to advanced Microsoft Office skills (Excel, Teams, Word, Outlook).

  • Knowledge of real estate/housing market.
  • Demonstrable knowledge of working in a complex organisation with multiple lines of accountability.
  • Experience of working with/for HMG.

Developing Self and Others, Leadership, Making Effective Decisions, Managing a Quality Service, Working Together

22 April 2025

Executive Officer (EO)

Full-time, Permanent

40

Americas, Caribbean & Overseas Territories

United States

Washington

British Embassy

1

USD

$66,497

yearly

16 June 2025

US State Department requirements, the UK Government in the US has restrictions on the type of visas our non-diplomatic staff may hold. If you are not a US Citizen or a US Permanent Resident, or the dependent of a diplomat (with an EAD card), you may not be eligible for employment with the UK government. We cannot accept student Visas (J1, F or M) nor other forms of work Visas (I, H, P). If you hold a work visa it is best to check on your eligibility to work for a foreign government before applying for a position.

You may refer to our website for additional information: https://www.gov.uk/guidance/living-in-the-usa.

All selected candidates are subject to background checks and will require a security clearance prior to starting work.

The British Embassy and its US Network embraces hybrid working. We are an organization that also recognises the critical value of team work and we embrace and endorse collaboration by ensuring that all staff attend the office flexibly yet regularly. 

Please note: The British Embassy and its US Network is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communicating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.).   

The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance.  

Please note that the tax arrangements imposed by the US on staff working for foreign governments, as well as those imposed by the UK Treasury on British and dual nationals working for the UK Government overseas, are atypical. The UK Government cannot withhold taxes (including FICA) on behalf of a US taxpayer.  Instead, a US taxpayer is required to file taxes as if they are self-employed, and a FICA allowance is granted for those required to pay the employer contribution. Certain categories of staff (for example dual UK-US nationals and some visa holders) who work at Consulates General are not subject to US taxes.  For those not subject to US taxes the UK Government reduces gross pay to a level broadly equivalent to taxed net pay. There are also social security implications for dual UK-US nationals. Please keep all this in mind when looking at the salary and the benefits package. If you are offered a job with the UK’s US Network you will be given further tax and social security information relevant to your personal circumstances and place of work; you are advised to consider this information and its impact on your circumstances carefully – potentially with the advice of a tax professional – before accepting a job

Learning and development opportunities:

The British Embassy and its US Network is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communicating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.).

Closing date of receiving applications is before 23:55 (Local Time) on 22 April 2025

All applicants must fully complete the online application form, including the sections for employment and educational details, experience, and behaviour-based questions. Only those applications that contain all required information will be considered. To ensure the sift process remains anonymous, please do not include any personally identifiable information in your application form.

Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed.

Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 12 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

Internal candidates must inform their supervisor before they apply to a different position.

Working Patterns: 

This role is 40 hours per week, including core working hours from Monday to Friday 09:30 to 15:00. 

The British Embassy and its US Network embraces hybrid working, allowing its staff to typically work from home for a maximum of 40% of a working week. Staff are expected to attend in person at the embassy during the first 90 days of their training period

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.


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