British High Commission
Foreign, Commonwealth and Development Office (Residence and Support Staff)
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Estates
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Main purpose of job:
The British High Commission Residence is one of Suva’s most prestigious venues and has a high reputation for quality and service excellence. As the Residence Housekeeper you will be responsible for ensuring a high standard of housekeeping and organisation in support of delivering the High Commission objectives.
The jobholder will need a ‘can do’ approach, excellent organisation skills, the ability to work at pace and manage competing demands. Although we are a busy team, we are deeply committed to developing and supporting our staff and encourage flexible working.
Roles and responsibilities / what will the jobholder be expected to achieve?
1. Housekeeping (70%)
- Maintaining a high standard of housekeeping of official and household areas at the Residence, including cleaning and care of rooms, furniture and official crockery, silver and glassware as instructed daily, including:
- Cleaning of public washrooms, patio area, decking and windows.
- Laundry of official linens used for visits and events and household clothes, keeping the laundry room organised, tidy and clean at all times.
- Preparing bedrooms and bathrooms for official houseguests; cleaning of household rooms.
- Responsibility for maintaining cleanliness of the High Commissioner’s residence upstairs.
- Prioritising own work to ensure tasks are completed on time and to standard.
- Using own initiative to solve problems independently within own work area and raising issues with management when problems cannot be solved.
- Working with the Corporate Services Team to flag any maintenance works or issues that arise at the official Residence.
- Ensuring furniture, cutlery, glassware and linens are accounted for and maintained. Keeping a full inventory and completing a stock take after each event.
- Under supervision of the CSM: monitoring the stock inventories of furniture, government art collection and maintaining the necessary records bi-annually.
2. Additional task as required (30%)
- Ensuring the Residence is adequately set-up for visitors and events hosted by the High Commissioner at the Residence and meet required hygiene standards.
- Welcome houseguests, assist them with luggage and direct them to their bedrooms.
- Build and maintain strong relationships with staff when they’re carrying out their duties at the Residence.
- Cover for co-workers in housekeeping/Residence duties when necessary
- Other duties as requested by the High Commissioner/Deputy High Commissioner and Events/Visits and Liaison Officer.
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- Fluent in English
- Strong multi-tasking skills.
- Excellent organisation skills.
- Strict attention on detail.
- Commitment to a high level of customer service
- Clean police report
- Experience in cleaning and housekeeping
- Basic computer skills
- Able to act with discretion at all times.
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Changing and Improving, Delivering at Pace, Managing a Quality Service, Working Together
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11 December 2024
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Administrative Assistant (AA)
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Fixed Term
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38
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36 months
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Asia Pacific
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Fiji
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Suva
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British High Commission
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1
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FJD
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FJD 17,113.45 annually / FJD 1,426.12 monthly
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monthly
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13 January 2025
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Open to Fiji citizens, permanent residents. Interstate applicants will be required to meet their own travel and relocation expenses.
No accommodation or relocation expenses are payable in connection with this position.
Staff recruited locally by the High Commission are subject to Terms and Conditions of Service according to local Fiji employment law.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Learning and development opportunities:
The successful candidate will have the opportunity to undergo various programme related training either virtually or in person that are essential for the role.
Working patterns:
The role can be offered on a part or full-time basis, dependent on the applicant. Full-time hours are 38 hours per week.
The successful candidate will be required to operate a flexible work pattern, occasionally working outside office hours to support preparation for Residence events/activities.
Other Information:
The British High Commission promotes family-friendly flexible working opportunities where operational and security needs allow. We do not discriminate and welcome people of all backgrounds.
We offer challenging and interesting work. We provide opportunities to staff to change jobs and apply for promotion through internal recruitment process. We support staff in developing for future careers within and outside of the network by providing a wide range of learning and development opportunities to develop skills and knowledge.
The How We Work Statement (below) sets out the ambition we share across the FCDO for how we lead and behave towards each other, how we make decisions, and how we get the job done.
- We put respect and kindness first. We are inclusive, we get to know each other, and value our diversity and the contribution we each bring. We are fair, act with integrity, and tackle inequality and unacceptable behaviour. We work together and take responsibility to solve problems.
- We draw on the expertise, insight and diverse perspectives of people across the FCDO, HMG, and beyond. We use the best available data and evidence. We are open to challenge and take a sustainable, long-term approach. We are transparent about the rationale for decisions and smart about taking and managing risks.
- We are agile and alert to emerging opportunities. We encourage learning, innovation and use of data and digital. We are all clear on what we are expected to deliver and support each other in doing so. We look to reduce duplication and unnecessary process. We are committed to transforming both the FCDO and the way HMG delivers international policy.
The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.
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Please note that your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline.”
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered. Applicants called for an interview will be assessed on the core behaviours listed above.
All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
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To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
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