View Vacancy – IQE – Corporate Services Support Officer, Finance and Logistics (AO)

The British Consulate General in Erbil has a vacancy for a Corporate Services Support Officer.

We are looking for an enthusiastic, flexible, committed, and resourceful individual who will support the Corporate Services Manager (CSM) in ensuring that finance and logistics services for the Consulate General are effectively delivered in line with a central policy and Foreign, Commonwealth and Development Office (FCDO) guidance. The ideal candidate will have the ability to deliver at a high standard, be a good team player, and demonstrate a positive, ‘can do’ attitude. 

Duties and responsibilities:

– Finance

• Manage the Consulate’s official cash accounts (in USD and IQD), including preparation of monthly checks and replenishments to cash boxes.
• Ensure compliance with central financial guidance, policy, and accounting procedures.
• Maintain financial record keeping in accordance with central audit guidance.
• Close liaison with the Consulate’s local bank to resolve payment issues, statement reconciliations, and signatory and access control.
• Interface with customers and suppliers on all accounting/ financial/ procurement issues.
• Record services provided to Partners across the UK Government and produce monthly reports and invoices.
• Raise purchase requisition on an Oracle-based financial system for procured goods and services, and follow up on purchase orders, receipting, and reporting.
• Receive invoices from suppliers and ensure they are in line with actual spend before processing.
• Lead on local finance operations, including the implementation of global policy and guidance.
• Oversee the office account efficiently and in compliance with audit/ financial best practice requirements; promptly processing all receipts, preparing centrally required financial returns, reconciliations and annual checks and returns.

– Logistics

• Facilitate airport/ terminal passes and access, vehicle registration, and residency cards with Kurdistan Regional Government authorities.
• Packing and unpacking of small to medium size shipments and overseeing secure storage. Supply and allocate office equipment, materials, stationery and vehicles. This includes preparation of specifications, tenders; obtaining and negotiating prices; obtaining quotations; placing orders and processing invoices according to FCDO rules and guidance.
• Ensure that goods procured meet quality, quantity, and delivery specifications, and advice on suppliers who fail to meet specifications.
• Liaise for sending and receiving diplomatic shipments in line with central security standards and policy
• Maintain assets inventories.
• Process visas and residency cards for diplomatic staff of the Consulate General.
• Create Distribution Sets for routine payments and set up Purchase Orders as necessary.
• Estates: Support estate projects by registering suppliers on the relevant system and ensuring payment methods are set up accordingly.
• Any other tasks and duties as delegated by the Line Manager or Countersigning Officer.

The above list is not exhaustive, and the jobholder will be required to be flexible as specific responsibilities could change in the future and this would be at the discretion of the line manager or head of section. The job description may be reviewed to meet changes in business needs. The jobholder may also take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any other response to a crisis.

Key behaviours required:

• Making Effective Decisions – Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.
• Working Together – Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
• Managing a Quality Service – Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
• Delivering at Pace – Take responsibility for delivering timely and quality results with focus and drive. Working to agreed goals and activities and dealing with challenges in a proactive and constructive way.
• Changing and Improving – Seek out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback.
• Communicating and Influencing – Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others and contribute to the reputation of the organisation.

Eligibility:

Applicants are responsible for ensuring they already have the right to live and work in Iraq, including the Kurdistan Region of Iraq (KRI). Obtaining the correct permissions can be particularly complicated if employees and any dependants are not already resident in the country. Unfortunately, neither the Consulate nor the Embassy can arrange an Iraqi residency for this role.

Applicants must also be able to obtain and maintain the appropriate level of local and UK security clearance required for this role.

• Relevant work experience in either the public or private sector, ideally in the areas of finance and procurement.
• Excellent numerical skills. Experience overseeing budgets, managing accounts, and using spreadsheets.
• Demonstrates organisational skills and keen attention to detail. Able to effectively work under tight deadlines and in a fast-paced environment. Able to manage competing priorities and adapt to changing aims without compromising the quality of the work.
• Strong customer service skills. Demonstrates courtesy and consideration in dealing with all stakeholders. Able to show discretion in handling any sensitive matters, with the trust of all involved.
• Excellent communication skills in English and Kurdish, both verbal and spoken. Able to express ideas and messages clearly and concisely, both orally and in written communication.
• Holds at least a bachelor’s degree.
• Strong IT skills and proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook, Teams).