View Vacancy – JKT – HR Manager, EO

Main Purpose of Job:

Part of the Corporate Services Team (CST) which oversees the entire operational aspect of the UK Indonesia Network, this role blends operational delivery and resource management, mainly in Human Resources. The Embassy is part of a network of 270 Posts, representing British political, defence, economic, trade, and consular interests world-wide. It is headquartered at the UK’s Kuningan site but includes “forward presence officers” in 5 Provincial capitals and Consular staff in Bali and beyond. The UK Mission to ASEAN works to deepen UK engagement with ASEAN, building on existing collaboration and exploring new ways to collaborate with the organisation and its member states. 

As well as Foreign, Commonwealth and Development Office (FCDO), several other parts of UK Government operate from the same platform, and access CST services on an equal basis.

The jobholder will play a key part in the successful operations of the Embassy – underpinning the work of approximately 200 local and UK staff and our business plans. Along the way, they will have a great opportunity to develop themselves professionally, drawing on the Learning and Development resources of the UK Foreign, Commonwealth and Development Office (FCDO); and “on the job”, while working closely with Indonesian Ministries and agencies, UK Ministries and Regional Hubs.

The jobholder will report to the Deputy Head of Corporate Services and leads on the various Human Resources project and workstreams across the Network. The jobholder will be the main source of HR-related advice for over a hundred forty locally employed Country Based Staff (CBS), guided and supported by a regional “HR Hub” at the British Embassy in Manila. The jobholder will also be responsible in ensuring all administrative work related to HR processes are compliant with FCDO policies and is executed in a timely manner. 

The role calls for strong expertise and experience in corporate Human Resources, interpersonal, problem-solving, and decision making, to keep the Embassy compliant with best practice guidance from London (FCDO) and local legal requirements. 

The successful candidate will be offered a 12-months Fixed Term Contract initially, with a conversion to a permanent contract upon satisfactory performance at the end of 12 months term.

What the Jobholder will be Expected to Achieve:

Strategic Planning and Leadership 20%

• Lead and monitor the delivery of Human Resource services and people-related initiatives against the local Corporate Services Charter.
• Trusted advisor to local leadership and partners on the platform, horizon scanning to enable proactive resource and activity planning in Human Resources; informed by whole team’s objectives (e.g. Country Business Plan, Risk Register), and by strong teamwork with colleagues in CST and across the Embassy / Mission).
• Contribute to in-house advocacy to ensure Human Resource policies are aligned to global and local requirements and understood by all partners on the platform.

Delivery 40%

• Manage and perform corporate delivery by working closely with the regional Human Resource hub in staff recruitment, onboarding, contract management, salaries, medical insurance and other staff employment and payment matters.
• Direct management of Human Resource initiatives and issues, together with the regional HR hub and Country Based Staff Association, ensuring that UK and local standards are met through planned and reactive management; and in compliance with corporate procedures, including local and UK regulations and policy.
• Work closely with various Embassy committees on people-related matters and initiatives (e.g. People Stuff, Mental Health & Wellbeing, Performance Appraisal Moderation, Learning & Development).

Management 30%

• Lead on the overall employer proposition, including terms and conditions of service and pay and benefits for staff, ensuring compliance with local labour law.
• Provide guidance and support on sensitive HR matters for staff, including management issues and dispute resolution, engaging with regional HR hub, Country Based Staff Association and the Ambassador’s Honorary Legal Advisory if necessary.
• Line management of 1 AO to ensure effective delivery of HR-related matters.
• Managing and organizing of HR team’s workloads, defining work methods and monitoring workflow.

Resilience 10%

• Respond to operational crises.
• Ensure cross training within Corporate Services roles to provide resilience within the team.

Resources Managed (staff and expenditure): 1 Staff

• A minimum of 3 years’ experience working in Human Resources management, advisory, policy and implementation with strong expertise and familiarity with local manpower law
• A minimum of 1 year middle management experience working for international (English speaking) organisation
• Experience in leading a team and people management

Language Requirements:

• Fluent in both written and verbal Bahasa Indonesia and English