View Vacancy – JOA – Senior Donor Coordinator (HEO)

The British Embassy Amman has a vacancy for Senior Donor Coordinator, job grade Higher Executive Officer (HEO), on a fixed term contract for 18 months.

The jobholder will join the Education Pillar under the Humanitarian, Inclusion & Protection (HIP) Team and will be seconded and reporting to the Development Coordination Unit (DCU) at Jordan’s Ministry of Education, where the jobholder must spend a minimum 80% of their pro-rata hours. The DCU is responsible for the overall steering and coordination of the implementation of the multi-donor Accelerating Access Initiative (AAI) programme, which supports the inclusion of refugee students in the national education system.

The key objectives associated with this role are primarily to ensure effective delivery of the AAI programme. The role requires an ability to work with a diverse range of stakeholders, including multiple international development agencies. The successful candidate will be confident engaging with others in the international community and the Government, working at pace, and multi-tasking to respond to competing priorities.  

Duties and responsibilities:

As Senior Donor Coordinator, you will be accountable for driving, on a day-to-day basis, the delivery of the AAI programme outcomes within agreed time, cost, and quality constraints. You will need to:

• Strengthen coordination: Ensure a harmonised approach among the Ministry of Education and AAI donors in delivering education services to refugees. This will include improving communication and transparency between partners on progress and challenges; preparation and delivery of meetings according to an agreed plan; maintaining a detailed map of refugee education support; and supporting the Head of DCU in implementation of AAI governance structures.
• Support strategic planning: Contribute to the implementation of Jordan’s Education Strategic Plan (ESP), focusing on refugee education and data-driven policy. The jobholder should not only have an overview of AAI activities, but also all other activities (beyond AAI) which support refugee education, including research, to improve coordination and reduce duplication or repetition. The jobholder will identify areas to improve efficiency and effectiveness of AAI, including value for money, and identify possible options for the successor to AAI 3.0.
• Monitor progress and risks: You will be accountable for ensuring the timely production of reports which meet donor expectations and that best practices are employed in monitoring for a results-based management approach. As senior coordinator, you will also be responsible for ensuring the maintenance and updating of the AAI risk management framework, enabling the early identification of potential risks and appropriate risk mitigation strategies.
• Resource and financial management: Oversee financial, coordination, and monitoring & evaluation (M&E) on AAI processes, ensuring that donor funding is effectively managed to attain maximum impact.

The above list is not exhaustive, and the jobholder will be required to be flexible as specific responsibilities could change in the future and this would be at the discretion of the line manager/ senior management and agreed with the jobholder. The job description may be reviewed to meet changes in business needs. The jobholder may also take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any other response to a crisis.

Key behaviours required:

• Making Effective Decisions – Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications, and risks of decisions.
• Working Together – Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources, and support.
• Leadership – Show pride and passion for public service. Create and engage others in delivering a shared vision. Value difference, diversity, and inclusion, ensuring fairness and opportunity for all.
• Managing a Quality Service – Deliver service objectives with professional excellence, expertise, and efficiency, taking account of diverse customer needs.

Key technical skills required

Practitioner level of:

• Managing Risk & Issues – Identifying when and how risk can be taken; applying risk management best practice; and understanding when risks become issues and taking action to respond to those issues.
• Financial Management – Managing resources effectively; promoting a culture of financial rigour and compliance; achieving VFM, transparency and accountability; and applying robust financial management and decision making throughout the project cycle.

Working level of:

• Monitor, Learn & Adapt – Using a wide range of information to monitor and track programme results; to draw on and generate learning during the programme cycle, adopting deliberately adaptive interventions where appropriate.

Eligibility:

If you are selected for this position, we will be able to employ you as long as:

• You have the right to live and work in Jordan; and
• You receive the appropriate level of security clearance.

• Experience of engaging with government institutions and other international donors in Jordan/ Middle East region.
• Technical understanding of the education sector in Jordan and the refugee response.
• Relevant experience of programme/ project management in Jordan or the Middle East region, ideally for at least five (5) years. Preferably, some of this experience should be from working for a similar organisation such as another donor, UN agency, or INGO.
• Experience in drafting reports and briefs for an international audience in English.
• Ability to work under pressure and manage a complex and varied workload, often to tight deadlines.
• Excellent organisational skills, including ability to organise workloads, set priorities, meet deadlines, and maintain close attention to detail to manage multiple projects concurrently.
• Strong ability to build positive and trust-based working relationships, collaborate with partners and external stakeholders, and work effectively as part of a team.
• Confident and clear communicator, and fluent in English and Arabic. Able to express ideas and messages clearly and concisely, both verbally and in written communication.
• Holds at least a bachelor’s degree or equivalent level of academic and professional experience.
• Strong IT skills and literacy in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).

In addition, we are looking for someone who can demonstrate the Civil Service values of:

• Integrity
• Honesty
• Objectivity
• Impartiality