Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Protocol, Visits and Events
Main Purpose of Job:
Corporate Services Team is the “engine room” of the Embassy, providing a broad range of essential services to support delivery of British Government objectives in Japan. We provide services to around 190 staff in Japan and provide the lead for Corporate Services policies for the Japan Network (the Embassy in Tokyo and the Consulate-General in Osaka).
The Corporate Services Officer provides protocol support to diplomats posted from the UK to Japan. This is a unique role, which requires you to communicate with our diplomats and MOFA counterparts on a daily basis, and to collaborate with relevant Embassy colleagues and our facilities management provider. We seek a generalist who can deliver a quality service at pace with attention to detail. The jobholder will work within defined rules, guidelines, regulations and policies provided and should be confident in problem solving within those guidelines, or in referring issues upwards where appropriate.
Once the job holder is established in the role there will be opportunities to develop skills in other areas of corporate services. Working closely with the Deputy Head of Corporate Services, the jobholder will collaborate with other team members to deliver the whole range of corporate services, from finance to health and safety.
This role will appeal to a candidate who is willing to develop and improve services creatively and innovatively, adapt to new circumstances by continuous learning, engage and collaborate with wider stakeholders, work quickly and accurately, and focus on making the most impact in a busy working environment.
What the Jobholder will be Expected to Achieve:
Diplomatic Staff (UK based staff) Arrival & Departure Assistance
General Protocol Assistance
Move-in-Move-out (MIMO)
Other Corporate Services
All staff in the Japan Network are required to have a corporate objective and make a wider contribution to the Japan Network, whether through membership of a committee or project delivery.
Resources Managed (Staff and Expenditure): N/A
Language Requirements:
Working experience in Diplomatic Mission/Central Government/Local Government
Changing and Improving, Communicating and Influencing, Delivering at Pace, Making Effective Decisions, Managing a Quality Service, Working Together
6 October 2024
Administrative Officer (AO)
Full-time, Fixed term, with possibility of renewal
37.5
Asia Pacific
Japan
Tokyo
British Embassy
1
JPY
JPY 410,279 per month
monthly
1 November 2024
This is a fixed term maternity leave cover role until end of August 2025, with possibility of extension.
Working Patterns:
Full time and office based. 37.5 hours per week.
The British Embassy Tokyo supports and promotes flexible working as a crucial part of our inclusive offering. This particular role allows for flexibility in start and end times, and the possibility of a job share arrangement, subject to agreement with management. Office attendance is required at least four days per week to process in-person tasks. Working from home is possible one day per week.
Applicants must possess or be able to secure a local work permit.
The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.
Learning and Development Opportunities (and any specific training courses to be completed):
The British Embassy offers comprehensive learning and development opportunities that will be fully available to the jobholder. We regularly run both work area specific training, as well as more general skills development in project management, finance, and leadership. Each year the job holder will be encouraged to use 5 development days to pursue job related and personal development goals.
All staff are required to take a role in the embassy’s crisis preparation and response. Full training will be provided for this and regular opportunities will be available to test and develop your skills.
Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.
Note: All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
To ensure a successful application it is important that you explain how you demonstrate these behaviours, including through your experience. You are strongly advised to read the Success Profiles Civil Service Behaviours Framework, which provides detailed guidance on how the behaviours are defined.
Applicants are encouraged to use the STAR (Situation, Task, Action, Result) format to prepare specific examples of when they have demonstrated these behaviours in their application. Using the STAR format to provide evidence of your skills and experience in your application and at interview helps to give a structure. You briefly describe the situation in which you showed the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender and nationality.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
To help us track our recruitment effort, please specify on the application/indicate in your cover letter where (nearmejobs.eu) you saw this job posting.
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