Foreign, Commonwealth and Development Office (Consular Roles)
Consular
Main purpose of job:
The Vice Consul provides leadership, motivation, strategic direction and oversight of the day-to-day consular operations in Malaysia and Brunei, with management and leadership responsibility for a team of two consular officers.
The Vice Consul manages the team in the High Commission dealing with a wide variety of assistance casework, including following deaths, hospitalisation, welfare and in helping people return to the UK. You will also be involved in responding to crises and other stressful events. Visits to prisons, hospitals and mortuaries will be required.
The Consular Section in the British High Commission Kuala Lumpur is part of a global network providing a wide range of consular assistance and services to British people in Malaysia and Brunei. This is provided in line with the Foreign, Commonwealth and Development Office’s (FCDO) published Consular Guidance and Customer Charter, Consular Services Strategy, local procedures, guidance and performance standards. Consular Officers have the opportunity to make a direct difference to people’s lives in challenging circumstances.
Roles and responsibilities / what will the jobholder be expected to achieve?:
Management and Leadership:
Consular Assistance:
Communication, Outreach and Prevention:
Crisis:
Resources managed (staff and expenditure):
Two consular officers
Language requirements:
Language: English
Level of language required: Fluency in spoken and written English
Communicating and Influencing, Leadership, Making Effective Decisions, Managing a Quality Service
21 October 2024
Executive Officer (EO)
Full-time, Permanent
36.25
Asia Pacific
Malaysia
Kuala Lumpur
British High Commission
1
MYR
MYR 6,800
monthly
9 December 2024
Learning and development opportunities (and any specific training courses to be completed):
The British High Commission offers a competitive remuneration package, benefits, leave entitlement of 20 days per annum (calculated on pro rata basis) and a range of learning and development opportunities including courses, access to significant on line training materials and on the job learning and development opportunities.
The Foreign, Commonwealth and Development Office is committed to developing its staff, working hard to provide a comprehensive learning and development offer. Staff have access to a wide variety of online resources through the Diplomatic Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all the available opportunities.
The job-holder will be required to take some specific training courses related to their role. All new staff undertake a workplace induction and there are a number of mandatory e-learning courses covering areas such as diversity, health and safety, and information management.
In addition to formal training, collaboration with a wide range of colleagues will deliver on-the-job learning experiences, including
Working patterns:
The British High Commission supports and promotes flexible working. The standard working hours for the BHC are 8:00am to 4:30pm Monday to Thursday and 8:30am to 1:15pm Friday. We are happy to offer a variety of flexible working patterns, including non-standard working hours, working remotely or compressed hours. This can include up to two days a week working from home. However, as this is a dynamic customer facing role; there is a requirement for phones to be covered during set working hours, and times when staff need to work from the office to meet customers face to face.
The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.
Respect and working as a team:
Our values – of respect, working as a team, trust and fairness – underpin our approach, goals and culture at the British High Commission
Please note that your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline”.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”.
Indicated start date is provisional and subject to successful completion of reference and security checks.
Kindly check your application centre or email regularly for any update on the status of your application.
To those applicants not short-listed, we extend our appreciation for considering the British Government as a potential employer.
To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
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