View Vacancy – MNL – Head of Corporate Services, SEO

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Corporate Services Support

The British Embassy Manila is a large diplomatic mission delivering a dynamic and rapidly expanding programme of activity in support of the UK’s objectives on prosperity, security and consular matters. The Embassy is a modern, diverse and inclusive employer where everyone contributes to the embassy’s values of Well-being, Opportunity, Respect and Collaboration.

Main purpose of job:

This is a unique opportunity to work at the heart of the British Embassy with a dynamic programme of bilateral and regional activity.   You will provide strategic direction to corporate services; leading an efficient, cost effective and professional team to deliver all services to the partners (from across the UK government) on the platform provided by the Embassy.

As the driving force for corporate delivery, the jobholder will be a core member of the senior leadership team and management board providing corporate, financial and local insight to inform decision making.

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Roles and responsibilities / what will the jobholder be expected to achieve?:

1). Strategic Planning and Leadership (30%)

  • To provide strategic leadership and planning in support of the corporate agenda including the country business plan and risk management.
  • Act as trusted advisor to local leadership and partners on the platform ‘horizon scanning’ locally to enable proactive resource and activity planning with the Regional Corporate Services Lead.
  • Manage the platform (currently supporting 7 HMG partners) and support regional teams, influencing at a senior level to maintain and strengthen inclusiveness.
  • Actively build and deepen relationships with key stakeholders internally, within regional and global hubs and with external partners (at other diplomatic missions, government departments and suppliers) to maintain informed and current corporate knowledge.
  • Ensure local policies are reviewed and aligned to global and local requirement and adopted by all partners on the platform.
  • Lead and monitor the delivery of services against the local corporate services charter.

2). People (25%)

  • Lead on the overall employer proposition, including terms and conditions of service and pay and benefits for Country Based Staff (CBS) ensuring compliance with local labour law.
  • Provide guidance and act as an escalation point on sensitive staff matters for diplomatic and CBS, including management issues and dispute resolution, engaging with specialist HR functions where necessary.
  • Champion and embed a collaborative and inclusive culture.

3). Delivery (35%)

  • Oversee all corporate delivery across finance, HR, protocol working closely with the regional HR, finance and procurement hubs and the Global Processing Transaction Centre (GTPC).  Ensure full use of self-service access to corporate services and regionalised services.
  • Direct the management of the estate, ensuring that UK and local standards are met through planned and reactive maintenance and in compliance with corporate procedures, including local and UK health and safety regulations and policy.
  • Act as the ‘intelligent client’, identifying requirements, appropriate service level agreements and key performance indicators to manage and monitor supplier contracts.
  • Oversee the local delegated budget in accordance with corporate policies to ensure on-budget expenditure and value for money.
  • Instil a continuous improvement mentality within the team, leading on corporate projects and the change management required to deliver them.

4). Resilience (10%)

  • Respond to operational crisis, providing leadership and flexing team prioritisation as required.
  • Ensure cross training within corporate services roles to provide resilience within the teams and across the region.
  • Work with the Regional Corporate Services Lead to plan long term resource and development needs.
  • Ensure wellbeing and engagement are maintained within the corporate services team, seeking regular feedback and embedding the values of resilience and respect.

Resources managed (staff and expenditure):

  • Direct line manager of 3 staff, leadership of team of 17
  • Oversight of total Embassy operational budget of c. £1m p/a

 

  • Minimum 3 years at management level working for international organisation, preferably with direct involvement in HR and /or Finance policy and implementation
  • Experience in managing cross functional teams
  • High levels of discretion, with a resilient, flexible and ‘can do’ attitude
  • Able to challenge and influence senior stakeholders
  • Experience in managing suppliers and outsourced service delivery

Language requirements:

Language: English

Level of language required:  Proficient – spoken and written

Changing and Improving, Leadership, Making Effective Decisions, Managing a Quality Service

20 November 2024

Senior Executive Officer (SEO)

Full-time, Permanent

36

Asia Pacific

Philippines

Manila

British Embassy

1

PHP

167,647.59

27 January 2025

Benefits:

The British Embassy Manila offers the following:

  • A competitive compensation package
  • 36-hour work week
  • Guaranteed 13th and 14th month pay
  • 20 days paid annual leave (calculated on Pro-rata basis if joined after 1 January)
  • Extensive medical insurance
  • Life insurance
  • Access to a guaranteed 5 days of learning opportunities a year.

Learning and Development Opportunities:

You will be encouraged to pursue your own learning and development while in the job and will be able to access a range of on the job opportunities as well as training and other forms of L&D where appropriate. There are also opportunities to get involved in other Embassy activities, both professionally and socially.

The British Embassy is committed to being a learning and development organisation and encourages all staff to pursue continued learning and development in the workplace. We offer a supportive and friendly working environment where staff work to the values of: integrity, honesty, objectivity and impartiality.  Everyone is encouraged to take responsibility, be innovative and work together.

There is plenty of opportunity to develop on and off the job, and to establish expertise and build capability. We are strongly supportive of the job holder continuing to develop their professionalism.

In addition, opportunities and activities include:

  • Courses and learning modules offered through the International Trade Profession and Diplomatic Academy.
  • Attending external events and conferences hosted by academic institutions, business chambers, etc
  • Learning and Development programmes, which have recently included leadership, line management, effective remote working and trade policy
  • Opportunities for job shadowing across the network
  • An individual bid fund providing funding to support more tailored learning and development needs.

Working Patterns:

Full-time, 36 hours/week

Monday to Friday – 8:00 to 17:00

Other Information:

Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Embassy Manila is subject to Terms and Conditions of Service according to local Philippine employment law.

No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

Candidates are expected to have a valid NBI Clearance.

The FCDO operates an agile approach to delivery. To facilitate an agile workforce, you may be required to undertake other duties from time to time as we may reasonably require.

Please note that your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline.”

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered. 

All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.

For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.

Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

The start date mentioned in the job advert is a tentative start date. Any offer of employment will be subject to the candidate achieving suitable clearances.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.


To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
To help us track our recruitment effort, please specify on the application/indicate in your cover letter where (nearmejobs.eu) you saw this job posting.

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