View Vacancy – OMN – Security Officer (S1)

The British Embassy in Muscat is looking for a dynamic team-player to take up the position of Security Officer, job grade S1 on a fixed term contract for one (1) year.

This position is full-time, based on no more than eight hours per day and maximum 40 hours per and will involve working a varying shift pattern, covering morning, afternoon and night shifts as required. The security team works 365 days a year and covers 24 hours per day.  You will be expected to regularly work weekends, bank holidays and public holidays as part of your rotation. You will also be expected to be flexible to cover shifts at short notice. This job will cover two security sites, 25km apart, the British Embassy in Muscat and the Ambassador’s Residence, Bandar ar Rawdah. You will be expected to cover both sites as part of your work. Preference for location will not be given based on individual home location.

The jobholder will work as part of an established and capable team to ensure the safety and security of staff and families at the Embassy while working in a shift rotation pattern. You must have strong communication skills and the ability to give clear and concise advice on a range of security topics, corresponding to your position and as per policy and procedure.

Main Duties and Responsibilities:

The jobholder will carry out security duties at the 2 locations (British Embassy and the Ambassador’s Residence) working as a team member on a 24/7 shift rotation. Duties include:

• Working as part of a team on a shift roster. Conducting security checks, including physical searches of personnel and vehicles, monitoring of CCTV, operating UHF radio network, responding to alarms, and patrolling on foot as directed by the Post Security Manager (PSM) and Regional Security Advisor (RSA).
• Dealing with staff, visitors, and members of the public in a professional and courteous manner.
• Scanning and sorting of incoming mail and deliveries.
• Maintaining various records and security logs.
• Acting as first point of contact outside office hours, responding to requests for assistance from Embassy staff and advising any visitors or telephone callers of the regular working hours and details of the official website.
• Reacting to incidents and issues in a calm and disciplined manner and working as part of a team, including participating in exercises and learning and development activities to understand policy and procedures.
• Reacting and responding to panic alarms and bomb alarms quickly and safely to assess danger.

The above list is not exhaustive and the jobholder will be required to be flexible and take on other responsibilities on an ad hoc basis, including participating in the Embassy’s emergency planning and any other response to a crisis affecting UK citizens. 

Key Behaviours:

The candidate will need to demonstrate the following behaviours and the values of who we are during the interview:

• Changing and Improving – Seek out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback.
• Communicating and Influencing – Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.
• Managing a Quality Service – Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
• Delivering at Pace – Take responsibility for delivering timely and quality results with focus and drive.

Our Values:

Wherever we work in the world, we share a set of values that guides our decision-making, sets standards for our behaviour and helps us deliver the UK’s national interest internationally.

These values are underpinned by the UK Civil Service values (Integrity, Honesty, Objectivity, Impartiality) and complemented by values all One HMG colleagues bring from their own department, service or administration.

• At least two (2) years of relevant experience in a customer focussed industry background or uniformed services (police, military) or commercial security or diplomatic security with checkable references.
• Proficiency in English and Arabic, both written and spoken. Able to express ideas and messages clearly.
• Able to work variable shifts and weekends at two separate locations.
• Team player who is also capable of working on their own initiative.
• Strong customer focus and ability to deliver quality service.
• Courtesy and consideration in dealing with staff, customers and visitors to the embassy. Able to present a professional image of self and the Embassy.
• Good organisational skills and flexibility to manage and prioritise tasks.
• Good IT and computer skills. Proficiency in using MS Office applications (Word, Excel, PowerPoint, Outlook, Teams).
• Must be physically fit and pass level 5.4 of the bleep test/ Job related fitness test.
• Must submit for a medical exam due to shift work.