British Office

Job Category

Department for Business and Trade roles (DBT)

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Job Subcategory

Department for Business and Trade (DBT)

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Job Description (Roles and Responsibilities)

Main Purpose of Job:

This job offers the successful candidate an opportunity to work in the high-performing Department of Business & Trade (DBT) team at the British Office Taipei.

DBT’s role is to promote UK’s business interests worldwide, and the job holder will contribute to the UK’s prosperity by assisting UK businesses wishing to export to and/or establish a presence in Taiwan.

The post advertised is for a Commercial Officer to support and progress existing His Majesty’s Government objectives in the region. The successful candidate will be joining a strong team in the British Office Taipei, which forms part of a regional team based in locations across Asia Pacific. The line manager for this role is based in the British Office Taipei.

The successful candidate will join the Department for Business & Trade team at the British Office Taipei, working closely with colleagues across the Office and in London to support UK exports to Taiwan in cyber security (both business-to-business and business-to-government), as well as the broader tech and security sectors (e.g. AI). This will be achieved through regular business development and stakeholder engagement activities including events, conferences and visits.

Working at the British Office Taipei will give you an excellent opportunity to develop professionally. You will be given considerable autonomy to own your portfolio of work, empowered by managers to build professional networks with stakeholders and organisations, reporting to seniors and with opportunities to prioritise your own development. Working with the British Office is an excellent way for ambitious people to make a mark quickly and establish their brand in areas of policy and commercial importance.

Roles and Responsibilities / What will the jobholder be expected to achieve?

Working closely with colleagues in London and the APAC Region, the role holder will support growth of UK-Taiwan bilateral trade in sectors including cyber, tech and security.

Core responsibilities include:

The successful candidate will be support the team leader in promoting UK business interests in the cyber sector (please note that this is defined broadly and will cover both business-to-business and business-to-government opportunities) and identifying market access issues in these areas.

Specific duties and responsibilities include:

Account management: developing and maintaining working-level relationships with selected UK companies to understand their business strategies and where they need UK Government support, including by reporting any barriers they face in doing business in Taiwan to senior colleagues;
Building relationships and trust with potential Taiwanese customers, innovators and stakeholders to increase our understanding of market demand and customer requirements, and feeding this information to the team;
Marketing activities: working with DBT’s Marketing team and cyber sector specialists based in London to promote the UK as a source of high-quality goods and services, and supporting VIP visits from the UK;
Collaboration across local and regional teams, especially Northeast Asia and the office of His Majesty’s Trade Commissioner (HMTC) in Singapore, to deliver wider British Office and DBT objectives;
Plan and implement trade promotion activities to raise the profile of UK companies (e.g. trade shows, seminars, workshops etc.) with support from team leaders;
Provide export advice and practical assistance to companies once established in the role, working closely with industry and UK government departments;
Work with DBT HQ and British Office colleagues to plan and deliver activities, including inward and outward missions, seminars, exhibitions and workshops, including high-level Ministerial and senior official visits;
Supporting the team in Taipei and DBT in London in delivery of events, projects and trade missions, including logistics, supporting budget operations, cooperation with internal and external service providers and stakeholders;
Working in a flexible and agile way to respond to British Office Taipei needs, including fulfilling corporate responsibilities (e.g. managing budgets, specific projects and/or visits, etc).

Additional requirements:

This role involves occasional travel within Taiwan, Asia Pacific and to the UK.

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Essential qualifications, skills and experience

BA/BS degree or higher.
Good communicator at all levels, spoken and written.
Full professional proficiency in Mandarin Chinese and English, including excellent writing skills (e.g. writing compelling articles, contributing to speeches, etc).
Experience in completing timely and accurate written information in English.
A proven track record of successful relationship management with internal and external stakeholders, including those at senior level.
Strong events and project management skills and exceptional teamwork abilities.
Strategic commercial and economic awareness.
Ability to identify relevant market opportunities.
Ability to adapt in a fast-paced and constantly changing environment.
Ability to prioritise against competing, challenging tasks.
Evidence of self-motivation, time management, and professionalism under minimal supervision.
Proactive and goal oriented with strong commercial acumen.
Ability and willingness to work additional hours in the evening (e.g. business networking, official visits), when necessary.
Strong IT skills in MS Outlook, Teams, Word, Excel and PowerPoint.

Language requirements:

Language: Mandarin and English

Level of language required: Fluent (written and spoken)

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Desirable qualifications, skills and experience

At least 3 years’ work experience (preferably in business).
Strong interest in the cyber, security and/or technology industries.
Basic understanding of the international trade, foreign direct investment and Taiwan’s business environment.
Experience in project management, including managing budgets and events.
Market research and analysis experience.
Ability and willingness to travel within Taiwan, Asia Pacific and UK.
Experience of navigating sensitive and complex issues with maturity and discretion

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Required behaviours

Communicating and Influencing, Delivering at Pace, Making Effective Decisions

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Application deadline

19 November 2024

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Grade

Administrative Officer (AO)

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Type of Position

Full-time, Permanent

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Working hours per week

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Region

Asia Pacific

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Country/Territory

Taiwan

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Location (City)

Taipei

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Type of Post

British Office

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Number of vacancies

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Salary Currency

TWD

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Salary

63,514

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Type of Salary

monthly

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Start Date

20 January 2025

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Other benefits and conditions of employment

The role being advertised is a full-time, permanent role to be assigned in Taipei.

The British Office offers a competitive remuneration package with a gross salary of NT$63,514 per month x 13.5, benefits, leave entitlement and training package. The British Office Taipei has a strong commitment to developing staff and supports staff who wish to pro-actively develop their talents and abilities. With a dedicated Learning and Development Committee and opportunities to undertake training including self-study, in-house online training programmes as well as classroom-based training; the British Office is a great place to work for those committed to self-development.

We offer:

A broad learning and development offer, with funding to support staff to build skills in relevant areas. This includes secondment opportunities as well as global leadership courses and role-specific L&D such as ‘introduction to emerging technology’ or ‘trade policy fundamentals’.
13.5 month payment in December (pro-rated based on start date) and subject to statutory payroll deductions.
Access to a global network of experts.
Opportunities to travel.
Annual leave starting at 18 days with one additional day added each year up to maximum of 30 days (in addition to UK and Taiwanese national holidays)
Centrally located office, with a modern, spacious and well-lit working space.
Options for flexible working where necessary – e.g. working from home.
Reasonable working hours and respect for your work/life balance.
Develop regular contact with senior figures in UK and Taiwanese business and government.
A modern, environmentally aware working environment in the centre of Taipei;
Core and job-related training and development.
A senior management team committed to a healthy work-life balance for its employees.

Learning and development opportunities (and any specific training courses to be completed):

Working at the British Office Taipei will give you an excellent opportunity to develop professionally. You will be given considerable autonomy to own your portfolio of work, empowered by managers to build professional networks at senior levels in partner organisations, reporting to seniors and with opportunities to prioritise your own development. Working with the British Office is an excellent way for ambitious people to make a mark quickly and establish their brand in areas of high policy and commercial importance.

The jobholder would be entitled to access all learning and development opportunities available for Administrative Officers which includes Foreign, Commonwealth and Development Office (FCDO) International Academy as well as behaviour-based trainings at post.

Gain experience working on international issues;
Strengthen strategic and project management skills.

Working patterns:

British Office Taipei has a strong commitment to work/life balance. Standard office hours are 9.00-17.00 with flexi-hours possibility within the opening hours 8.30-18.30. We also have mobile technology and offer hybrid working with remote working days to be agreed with line managers.

The role will primarily involve engaging with stakeholders located in Taiwan and in the UK. 40 hours per week.

Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Office are subject to Terms and Conditions of Service according to local Taiwan employment law. Candidates must have the correct permit to work in Taiwan in order to apply.

No accommodation or relocation expenses are payable in connection with this position. You must have or be able to obtain correct permit to work or work authorisation in Taiwan in order to apply. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.

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Additional information

Your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline”.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.

Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”.

Indicated start date is provisional and subject to successful completion of reference and security checks.

To those applicants not short-listed, we extend our appreciation for considering the British Government as a potential employer.

Please check the application centre regularly for any update on your application.

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Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

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To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
To help us track our recruitment effort, please specify on the application/indicate in your cover letter where (nearmejobs.eu) you saw this job posting.

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