VIP and Events Concierge

Our Concierge Team assists a thoughtfully curated onsite experience for the full spectrum of VIP guests, including but not limited to large groups, celebrities, influencers, and our Luxe Seat ticket holders. Anticipating each group’s unique needs to create a truly personal and memorable evening is the goal!

Our Concierge Team also coordinates special events within the Hippodrome and across our three venues: Permission Bar, Archive & Myth, and the Magic Mike Live Theatre.

This role is based at the Hippodrome Casino in Leicester Square, London and liaises with the entire company – from the guests to the guys and from Front of House management to back of house staff.

Premium-level customer service is at the core of this position. The ability to remain composed, troubleshoot efficiently and communicate effectively are imperative to this role.

Responsible to: Customer Experience Manager

Hours: 40 hours a week including evenings and weekends

Salary: £675 per week

Contract: 12-month fixed term