VIP and Events Concierge

nearmejobs.eu

Job Title: VIP and Events Concierge
Salary: £30k-£40k
Hours:
Full time
Role: Catering & Hospitality
Contract: Contract
Closing date: Wed, 01 Jan 2025
Location:

UK-wide

Job Summary

Magic Mike Live London is looking to recruit several positions to be a part of our VIP and Events Concierge Team. We are looking for poised, polished, outgoing individuals! Created by Channing Tatum, Magic Mike Live offers a first-class experience featuring some of the world’s sexiest, most talen

Job Description

Our Concierge Team assists a thoughtfully curated onsite experience for the full spectrum of VIP guests, including but not limited to large groups, celebrities, influencers, and our Luxe Seat ticket holders. Anticipating each group’s unique needs to create a truly personal and memorable evening is the goal!

Our Concierge Team also coordinates special events within the Hippodrome and across our three venues: Permission Bar, Archive & Myth, and the Magic Mike Live Theatre.

This role is based at the Hippodrome Casino in Leicester Square, London and liaises with the entire company – from the guests to the guys and from Front of House management to back of house staff.

Premium-level customer service is at the core of this position. The ability to remain composed, troubleshoot efficiently and communicate effectively are imperative to this role.

Responsible to: Customer Experience Manager

Hours: 40 hours a week including evenings and weekends

Salary: £675 per week

Contract: 12-month fixed term

Job Requirements

Essential Skills:

Computer proficiency: Microsoft Outlook, Excel, Google Suite, Apple products
Excellent communication over the phone, in person and through email
Impeccable use of English syntax, spelling, and grammar
Comfortable remaining professional but approachable while engaging with a diverse audience, including celebrities, influencers, investors, and friends of the show.
Takes initiative, troubleshoots, and remains calm under pressure.
Excellent time management
Ability to prioritise, carefully balancing the needs of the business with customer care.

Desirable Skills:

Previous theatre-venue experience e.g. Front of house.
Previous concierge/VIP hosting/hospitality experience
A passion for the arts, including West End theatre.

Show schedule:

Monday/Tuesday: OFF (Dark)
Wednesdays: 7pm show
Thursday/Friday: 7pm and 9.30pm show
Saturday: 4pm, 7pm and 9.30pm show
Sunday: 4pm and 7pm

How to Apply

● Closing date: 1st January
● Interviews: TBC
● Starting date: On or around 1st January 2025

To apply, please a send a cover letter detailing why you want to work with us and what you can bring to the role along with your CV.

Contact name: Kate Bell
Contact email: [email protected]

To help us track our recruitment effort, please indicate in your cover/motivation letter where (nearmejobs.eu) you saw this job posting.

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