Visitor Engagement Officer

Requirements – knowledge and experience:
Experience of delivering excellent customer service
Experience of working collaboratively in a team
Experience of updating publicly accessible information online and/or in print

Requirements – skills and abilities:
Ability to work independently and as part of a wider team
Strong administrative and organisational skills
Excellent written and verbal communication skills

Requirements – styles and behaviours:
A positive, enthusiastic and customer-focused approach
A calm, solution focused attitude to work
High levels of personal integrity

Other points:
General education to a minimum GCSE standard (grade C/5 or above) including Maths and English
Evidence of professional development/ training relevant to the post
Ability to work flexible hours with prior notice – this is a contract that requires work on 5 out of every 7 days