Visitor Experience Assistant (Seasonal)

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Job Summary

The Wordsworth Trust is looking for a Visitor Experience Assistant to deliver a fantastic visitor experience across all our front-of-house visitor operations at Wordsworth Grasmere, our award-winning visitor attraction in the very heart of Wordsworth Country.

Job Description

The Wordsworth Trust is looking for a Visitor Experience Assistant to deliver a fantastic visitor experience across all our front-of-house visitor operations at Wordsworth Grasmere, our award-winning visitor attraction in the very heart of Wordsworth Country. This is a varied role, working across Dove Cottage, the Museum, Caf , and Shop. You’ll receive excellent training, the opportunity to work on your personal development, free entry to events and exhibitions, access to our state-of-the-art library and archive and discounts in our Caf and Shop. The role is fixed term between 15 June and 31 August 2026, and will be 37.5 hours per week. Hours are generally 7.5 each day, 5 days out of 7, between 9.00am and 5.30pm. Some weekend and bank holiday working will be required.

Job Requirements

We would like you to have professional experience of:
delivering exceptional standards of visitor experience
working as part of a successful team
working in the heritage or cultural sector
working in a fast-paced food & beverage or retail environment
cash handling and using electronic till based systems
food & beverage best practice including the production and/or service of high-quality food and drink

We would like you to be
flexible in your approach to the role
numerate
an excellent communicator
able to work confidently with a wide range of people
self-motivated
sales-focussed
competent in the use of information technology
a great team player
interested in literature, the arts and heritage

Job Overview

  • Job Title: Visitor Experience Assistant (Seasonal)
  • Salary: £20k-£25k
  • Hours:
    Full time
  • Artform: Museums
  • Role: Customer Service
  • Contract: Temporary
  • Closing date: Sun, 10 May 2026

  • Location:
    North West

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Job: Visitor Experience Assistant (Seasonal)

Job: Visitor Experience Assistant (Seasonal)

Organisation: Wordsworth Trust

Postcode: LA229SH

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