Warehouse Specialist Pharma & Healthcare

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

This position is to execute the GDP compliant warehouse handling tasks (JAS-WW-GDP-DOC-001) based on the Lane Risk Assessment and Lane SOP information. To process daily operation of pharma and healthcare export / import shipments that touch JAS’ own or qualified vendors’ warehouses, including physical handling of Temperature Controlled Packaging, IoT (Internet of Things) Tracking Devices or other data logger types, etc.

Responsibilities

• Receive and store shipments in warehouse
• Review shipment documentation and labeling
• Review shipment integrity (e.g., no damage)
• Build / break-down of ULDs
• Dispatch shipments
• Handle goods within the required temperature range as per documentation / SOP, including correct storage
• Pre-conditioning, build-up, and break-down of active or passive rental containers (e.g., Envirotainer, CSafe, SkyCell, va-Q-tec, etc.) and passive temperature-controlled packaging (e.g., pallet shippers, thermal blankets, etc.)
• Icing / re-icing
• Temperature and battery checks of active ULDs
• Placement / Retrieval of IoT (Internet of Things) Tracking Devices
• Ensuring that relevant customer or internal inquiries and complaints are dealt with efficiently and timely.

Qualifications, Skills and Competencies

• Passion to expand / develop own skills towards industry vertical specific requirements
• Process focused work attitude
• Creative problem-solving ability considering a demanding amount of parameters
• Eager to adopt new technologies / software solutions (digitally versed)
• Customer centric mindset
• Willingness to share knowledge with other colleagues
• Firm C1 (Cargowise) / WMS knowledge

Education and Professional Experience

• Excellent interpersonal, leadership, motivational, management and planning skills
• Excellent communication skills (verbal & written)
• (If an internal hire or promotion) JAS Pharma & Healthcare Level 1 Certification or higher

Measurements

• Warehouse Department’s Adherence to Qualified Carrier and Vendor Management
• Customer Satisfaction (surveys, advocacy, etc.) – Warehouse specific data
• Non-conformances and CAPA handling – Warehouse specific matters
• Other KPIs specific to the Warehouse Department

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