Wimbledon Bookfest
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Job Summary
Job Description
Box Office Manager
Fixed-Term Freelance Contract: July – November 2026
Contract Period (with flexibility by agreement)
Pre-Festival: July – 15 October 20262 days per week (8 hours per day)
Festival Period: 16 – 26 October 20268-10 hours per day includes weekends and evenings
Post-Festival: 27 October – 7 November 20263 days per week (8 hours per day)
Location: Wimbledon, London (limited hybrid working by agreement)Reports to: Festival DirectorFee: £23.50 per hour (invoiced monthly)
About the Role
Wimbledon BookFest is seeking an experienced Box Office Manager to oversee all aspects of ticketing and customer services during the lead-up to and delivery of the 2026 festival.
You will manage a small box office team, recruit and schedule temporary staff where required, ensure an outstanding customer experience across multiple venues, and make full use of Spektrix CRM to support ticket sales, audience development and reporting.
Please send your CV and a short covering letter outlining your relevant experience to: [email protected]
Full job description will be provided.
Job Requirements
* Excellent working knowledge of Spektrix CRM.
* Previous experience managing a box office for a theatre, arts organisation or festival.
* Strong customer service and communication skills.
* Experience supervising or managing staff and volunteers.
* Excellent organisational skills with the ability to manage multiple priorities.
* High level of accuracy and attention to detail.
* Confidence using Microsoft Excel and reporting tools.
* Ability to remain calm under pressure during busy on-sale periods and live events.
Desirable
* Experience of Dotdigital email marketing.
* Knowledge of arts festivals or live events.
* Experience managing memberships or loyalty schemes.
* Understanding of website ticketing integrations and customer journey optimisation.
* Experience producing sales analysis and audience insight reports.
Job Overview
- Job Title: Wimbledon BookFest Box Office Manager – Temporary
- Salary: £40k-£50k
- Hours:
Full time - Artform: Literature
- Role: Customer Service
- Contract: Temporary
- Closing date: Fri, 17 Jul 2026
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Location:
Londonnearmejobs.eu view on Google Maps
Job: Wimbledon BookFest Box Office Manager – Temporary
Job: Wimbledon BookFest Box Office Manager – Temporary
Organisation: Wimbledon Bookfest
Postcode: SW19 7NB
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