Client Manager

Prelude Education is a bespoke arts tutoring agency, working with families across London to provide exceptional private tuition in music, drama and fine art. We match families with rigorously vetted specialist teachers, and look after the relationship with real care from the very first enquiry onwards. We are now growing from our established music practice into drama and fine art under one Prelude brand – and we are looking for a Client Manager to be at the heart of it.

This role is all about the family relationship. You will be the first person a prospective family speaks to, the one who guides them to the right teacher, and the person who makes sure they feel beautifully looked after for as long as they are with us. Looking after people warmly, and keeping every detail in order, is the job – and it has to be something you genuinely love. Noticing when a family needs reassurance, and going the extra mile without being asked, is what makes the difference here.

The role is largely remote and built around real life. It is available full-time, or part-time (around 20 hours a week) for the right person, with the option to grow into full-time as the business does, plus occasional days in Mayfair for training and team time. We care about how well our families are looked after, not hours logged at a desk, so genuine flexibility is built in. And as Prelude grows across music, drama and art, there is real room for this role to grow too, in scope and responsibility, for someone who wants that.

We would love to hear from people who take real pleasure in looking after others – whether you are building a people-focused career, changing direction (including stepping back from performing or teaching), or returning to work after a career break. If that sounds like you, please get in touch.