Duty Manager

Person Specification

Essential:
– Excellent communication skills and demeanour with customers, colleagues and managers
– Available to work a variety of shift patterns, including evenings, weekends and holidays
– Punctual and reliable
– Keen attention to detail and a positive & proactive approach to solving problems
– A strong work ethic. Leading by example.
– Natural leadership and ability to effectively delegate tasks.
– Experience of working in a customer service or hospitality/arts environment.

Desirable:
– Experience in a management role, ideally in customer service, hospitality or an arts venue
– Previous bar or cafe work / experience working with stock
– Training and certification – personal licence; first aid; food hygiene
– Projection and technical knowledge