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We are looking for hard-working and motivated Front of House and Bar Hosts for the new production of Starlight Express at Troubadour Wembley Park Theatre.
Key responsibilities include:
Be a welcoming first point of contact for all customers
Dealing with customer queries and complaints appropriately and effectively
Checking tickets, and directing customers within the venue
Ensure the bar and all points of sale are well-stocked and presentable
Ensure that all customers are served in an efficient, warm and professional manner
Following all relevant policies and procedures, including health and safety, specific performance procedures and licensing regulations
Being proactive in all bar and merchandise sales to ensure maximum profitability; accurately reconciling and recording takings as necessary
Assisting in ensuring the health, safety and well-being of patrons in attendance as instructed, taking an activate role if it is necessary to evacuate the venue
Ensure that the foyer, bar and auditorium are clean, tidy and welcoming
Join any Front of House meetings and training sessions as required
Undertaking any other duties as reasonably required
TERMS
0 Hour contract. Fixed hour contracts may be possible if requested
Variable shift pattern between Wednesday & Sunday with evening, weekend & Bank Holiday working required (to include Christmas and New Year)
Rate of pay £13.15 p/h, paid weekly in arrears
REQUIRED:
Good verbal communication skills and a warm, personable demeanour
Demonstrable ability to work as part of a team
Awareness and experience of health and safety legislation and practise
An organised, flexible approach to day to day responsibilities
A creative and resourceful approach to problem solving
DESIRABLE:
Previous experience of a similar role in an arts organisation
Interest in theatre & the arts
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Job: Front of House and Bar Hosts (Starlight Express)
Organisation: Troubadour Theatres
Postcode: HA9 0SP
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