Head of Membership (Maternity Cover)

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Job Summary

bbodance has a mission to inspire excellence and promote the education, training and enjoyment of dance. We are looking for someone who can take on the role of Head of Membership to ensure that our members, who are at the heart of all we do, are looked after at all points in their journey with us.

Job Description

The Head of Membership is responsible for leading on all aspects of membership activity at bbodance. The role is tasked with growing, nurturing and inspiring the bbodance membership nationally and internationally.

You will contribute to driving communications with all stakeholders and target audiences, nationally and internationally, combined with the promotion of existing events and assisting in the development of future events on a national and international basis.

You will be responsible for recruitment, retention and engagement strategies for the membership, focussing on the development and delivery of events, products and services which offer bbodance Teaching and Student Members the support they need from their membership organisation.

Job Requirements

The right person will have experience of growing and delivering high levels of customer service to a professional membership body, with substantial experience of the associated operations.

You will have knowledge of the private dance sector and wider dance landscape.

You will need outstanding written and verbal communication skills, the ability to nurture relationships with colleagues and members remotely as necessary – over phone, video call and via email.

You will be able to collaborate, cooperate and assist with a range of people in different roles and work independently as well as proactively working within a wider team as necessary.

You will share our commitment to keeping children and vulnerable adults safe and to making dance opportunities accessible to all.

For the full Person Specification, please click on the link below.

Job Overview

  • Job Title: Head of Membership (Maternity Cover)
  • Salary: £40k-£50k
  • Hours:
    Full time
  • Artform: Dance
  • Role: Customer Service
  • Contract: Temporary
  • Closing date: Fri, 17 Jul 2026

  • Location:
    London

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Job: Head of Membership (Maternity Cover)

Job: Head of Membership (Maternity Cover)

Organisation: British Ballet Organization (bbodance)

Postcode: SW18 1TA

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