Senior Visitor Services Assistant (weekends)

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Job Summary

We are looking for someone to provide a welcoming experience for visitors through the efficient handling of admissions and shop sales and maintain our excellent standards of customer service at Ryedale Folk Museum, nestled in the North York Moors.

Job Description

Senior Visitor Services Assistant (weekends)

Ryedale Folk Museum is located in the heart of the North York Moors National Park. For almost sixty years we’ve conserved some of the area’s most magnificent heritage for current and future generations to enjoy. Our atmospheric buildings and collections, spread over six acres, tell a story about a rural way of life since Iron Age. The Museum also features a gift shop and art gallery.

We’re looking for someone to work at least 2 weekends a month, with potential to cover holiday/sick during the week and other weekends. Weekend shifts are for the whole weekend, the shifts are as follows: March, October and November 9am-4.30pm, April – September 9am-5:30pm.

The successful candidate will be employed to provide a welcoming experience for visitors through the efficient handling of admissions and shop sales and maintain our excellent standards of customer service. The postholder will undertake work which supports the running of the Museum’s gift shop and basic administrative duties.

Job Requirements

We’re looking for someone who has

  • Experience of working in a retail, visitor attraction or other customer-service role.
  • Cash handling experience.
  • Experience of using stock control systems.
  • Ability to communicate with a diverse range of people in a friendly, effective, and helpful manner, and the ability to consider the needs of visitors with different needs.
  • Calm and confident when dealing with busy, challenging or difficult and emergency situations.

Job Overview

  • Job Title: Senior Visitor Services Assistant (weekends)
  • Salary: Under £10K
    (pro-rata)
  • Hours:
    Part time
  • Artform: Museums
  • Role: Customer Service
  • Contract: Temporary
  • Closing date: Sun, 25 Jan 2026

  • Location:
    Yorkshire

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Job: Senior Visitor Services Assistant (weekends)

Job: Senior Visitor Services Assistant (weekends)

Organisation: Ryedale Folk Museum

Postcode: YO62 6UA

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