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To be the administrative hub of Saffron Hall’s Visitor Services operation, ensuring the efficient coordination of Front of House, Bar and volunteer activities that enable the successful delivery of a diverse programme of world class concerts and events. Working closely with the Operations Director and wider team, you will provide outstanding organisation, communication and planning, helping to deliver a first-class experience for audiences, volunteers
and staff alike.
-To oversee and manage volunteer communications, including weekly emails highlighting upcoming events and sign-ups required.
– To oversee the volunteer sign-up platform (Assemble), ensuring events are set up correctly, that shifts are filled and communicating with volunteers as required.
-To plan and coordinate Duty Manager rotas and send weekly Front of House event briefings to Duty Managers and Volunteers.
-To coordinate the Bar team and Bar operations including controlling the bar staff rota and other expenditure.
-To produce ordering and stock sheets and coordinate the Bar ordering process.
-To manage Bar cashing up and ordering of cash floats.
-To ensure all staff are fully briefed on running times/client information on concert and event days.
-To support administration linked to the minibus shuttle service, including paperwork and coordination where required.
-Undertake all other duties and responsibilities commensurate with the role and level of this job.
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Job: Visitor Services Administrator
Organisation: Saffron Music Trust
Postcode: CB11 4ER
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