Bartender/ Duty Manager

Job Requirements

Non-Exhaustive List:

Customer Service & Bar Operations:

Prepare and serve alcoholic and non-alcoholic beverages to specification
Deliver exceptional customer service in a high-pressure, fast-paced environment
Maintain a clean, safe, and welcoming bar at all times
Ensure compliance with Licensing Act 2003, particularly under-18 sales and Challenge 21
Engage with customers and upsell promotions or premium products where appropriate

Stock & Sales:

Operate the EPOS system accurately for all transactions
Restock bar efficiently and rotate stock according to FIFO (First-In-First-Out)
Maintain awareness of allergen, licensing, and trading standards
Support stock takes, deliveries, and secure storage of high-value items

Health & Safety:

Follow all health, safety and hygiene procedures including COSHH, manual handling and food hygiene protocols
Maintain awareness of emergency evacuation procedures and customer safety