Box Office Manager

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Job Summary

Leicester Square Theatre wishes to appoint a full-time Box Office Manager to provide excellent customer service and to manage the running of an efficient and welcoming Box Office.

Job Description

The Box Office Manager is responsible for the day to day operation of the box office for Leicester Square Theatre and the Museum of Comedy. This includes all day to day administration, building shows, managing on sales, managing the team of staff of box office personnel, dealing with customers and promoters. It is a wide ranging role and suitable to someone who works well under pressure and has good communication skills both verbal and written.

Full job description available at leicestersquaretheatre.com

Job Requirements

Essential
– Experience using ticketing systems such as Ticketsolve and working within live entertainment or events.
– Proven experience managing, training, and motivating a team.
– Strong organisational, administrative, communication, and IT skills.
– Ability to multitask, prioritise workloads, and work effectively under pressure.
– Excellent customer service skills and attention to detail.
– Experience liaising with promoters, agents, and external stakeholders.
Desirable
– Knowledge of the arts, theatre, or comedy sectors.
– Experience improving operational systems and planning departmental development.
– Understanding of personnel or staff management systems.
– Ability to work both independently and collaboratively within a wider team.

Job Overview

  • Job Title: Box Office Manager
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Theatre
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Mon, 08 Jun 2026

  • Location:
    London

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